FAQs

How to buy at Galeria Fonseca Macedo – Contemporary Art Online Shop?

To buy at Galeria Fonseca Macedo Online shop just add the work of art to the shopping cart and proceed with the purchase process. If an “Add to cart” option does not show, it means that the art work is no longer available for purchase. Some art works will only have their prices on request. The process is the same: products should be added to the shopping cart and afterwards an e-mail will be sent with the prices requested.

Which are the accepted payment methods by Galeria Fonseca Macedo Online Shop?

Galeria Fonseca Macedo Online Shop only accepts Bank Transfers.

What is the procedure after a purchase?

After the purchase a notification is sent to your e-mail address, and shortly after, the shipping will be confirmed.

Can I negotiate a discount on a work of art?

No. Prices are final.

How long will it take for my order to be shipped?

After the confirmation, your order will be shipped immediately to the destination. An e-mail will be sent with the corresponding tracking number so that you can follow your order.

Are there any shipping fees or insurance?

You can find the shipping fees when finalizing your purchase on the Online Shop.

What is the shipping cost to ship outside the European Union?

You can find the shipping fees when finalizing your purchase on the Online Shop.

Can I cancel my order?

Yes, before shipping you can cancel your order by request over e-mail.

Can I return a work?

No. After the payment is processed, accepted and the order is shipped, it will be impossible to return the purchase.

Where can I check the status of my order?

An e-mail will be sent after the purchase, which will confirm the shipping and include the tracking information so that you can follow your order.

How can I guarantee the authenticity of a work of art?

All works of art come with their own certificate. The Galeria Fonseca Macedo – Contemporary Art only works with represented artists.

Do the works come framed?

In the description of each work of art you will find information about whether it is sold with or without frame.

Does Galeria Fonseca Macedo – Contemporary Art offer recommendations and/or advice?

Yes. We are available to help you find the best work of art that is more suitable to you.

You can contact us by phone (+351 296 248 128) and/or e-mail (info@fonsecamacedo.com).